FAQs

What services does Haven offer?

We provide tailored remote services for yacht crews and captains, including online workshops, training sessions, and priority therapy scheduling. Our programs are designed to seamlessly integrate into demanding schedules, addressing the unique challenges of life at sea.

How can I schedule a session or workshop?

You can book a free exploratory call with one of our expert therapists to discuss a customised program that suits your crew's needs. You can book your free exploratory call by clicking here.

Are the services confidential?

Absolutely. We prioritise your privacy and adhere to strict confidentiality protocols to ensure all interactions and information shared remain secure and private.

What issues can therapy help address?

Our therapy services can assist with a range of concerns, including anxiety, depression, stress management, interpersonal relationships, and other mental health challenges commonly faced by yacht crew members.

How are the therapy sessions conducted?

Our sessions are conducted remotely via secure online platforms, allowing you to access support from anywhere in the world, accommodating the mobile nature of yacht life.

Do I need a referral to access your services?

No referral is necessary. Crew members and captains can self-refer by contacting us directly through our website or email.

What qualifications do your therapists have?

Our team comprises licensed and experienced mental health professionals who specialise in the unique challenges faced by yacht crews. They are trained in various therapeutic approaches to provide the most effective support.

How do I know if therapy is right for me or my crew?

If you or your crew are experiencing stress, anxiety, depression, or any other mental health concerns, therapy can provide support and strategies to manage these challenges and improve crew culture on board. Our free exploratory call can help determine the best approach for your situation.

What if I need immediate assistance?

While we strive to offer prompt support, in cases of immediate crisis, we recommend contacting local emergency services or a crisis hotline available in your area.

ISWAN provide emotional support to anyone in emotional distress, struggling to cope or at risk of suicide.

Chat on WhatsApp +44 7514 500153

Telephone: +44 2037 137273

Opening times: 24 hours a day, 7 days a week

Website: https://www.iswan.org.uk/get-support/yacht-crew/

How can I contact Haven for more information?

You can reach us via email at hello@havenmental.health. Additionally, follow us on Instagram @havenmental.health for updates and resources.